FAQ

/FAQ

Click here to view a video showing you how to set up Adobe Acrobat XI effectively so you can zoom and select with ease.

Yes, and we have a couple videos that show you how. The instructions will vary slightly depending on what version of Adobe Acrobat you have on your computer. Click the links below for your version.

Adobe Acrobat 9
Adobe Acrobat 10
Adobe Acrobat XI

If you’re not into watching the videos, here are written instructions:

The eMapshop was designed to be an easy-to-use, hassle-free replacement for pull-down maps. As long as you’ve added those tools above, it is as easy as clicking the right map on a map list and maybe using the zoom tool to make a point.  Where it gets more complex is marking up the maps and saving them for email to your students. Here is a 10 step plan to accomplish that.

  1. Save the map to the desktop
  2. Open it in Acrobat
  3. Attempt to crop it and Acrobat will ask you if you want to save an unprotected copy under a different name
  4. Save the map to the desktop or anywhere with a new name
  5. Open the new map up in Acrobat
  6. Right click the layers that you want to be “on” and change their initial state to on
  7. Right click the layers that you want to be “off and change their initial state to off
  8. Put any additional comments on the map
  9. Crop the map to the zoom you require
  10. Under Commenting, save the map under yet another name for Adobe Reader commenting

Yes! We’re so glad you asked. Click here to view.

P.O.’s should be issued to Globe & Map Shop, LLC. You can send them to us by:

Mail:
11634 Busy Street
Richmond, VA 23236.

Fax:
804-378-0330

Email:
staff@globeandmapshop.com

Yes! All school packages include curriculum customization. We will work directly with you to develop a suite of maps that illustrates your required lessons.

Single-user packages can only be customized to your curriculum requirements with add-on packages. For example, if you teach World History up to 1500 in middle schools in your district, you would add this 61 map collection for $199 to the basic middle school package.

Click the package you’re interesting in below to launch a PDF. You will see the category, name and thumbnail picture of the map. Replace the state map with your specific state. Please note that any custom or local maps listed are not included and are only examples of custom maps we can add to district or multiple school site licenses.

Standard Elementary Map List

Standard High School Map List

Standard Middle School Map List

Here is our latest version of the eMapshop. Click on one of the “Download” links below and click here for a video demo on how to use this sample. Download this 9MB  file and either “run” off the download or save somewhere on your PC and double click the eMapshopSample.exe to start the install. At this point you can install it on a single PC or a school network.  If you want to try a network install, on a mapped drive in which you have read/write permissions. For other help, contact us at 800-532-6675 or help@mapshop.com

Download the sample for PC’s.  Before you install it, be sure you have Adobe Reader 10.x or higher installed on your machine. Open up some PDF file on it and make sure it works, then install the eMapshop download.

Download the sample for Mac’s. Since Macs don’t run the ArcReader, just make sure that Adobe Reader 10.x or higher is running on the machine already.

Download the sample for PC’s for the optional Klett-Perthes Digital World Atlas portion of the package that is typically used at either the Middle School or High level.

The eMapshop’s big advantage is that it is a perpetual license and you own it. Therefore you don’t have to pay year after year for the privilege of using it. But we all know the political world changes. What happens when you decide it is time to update your maps? It’s really very simple. You just buy a new package at the prevailing price and we give you a credit for your old package less $99. This way you can update it as frequently or as infrequently as you like for a minimal charge. If our software is improved and /or your operating systems change, it is all upgraded at the same time: all for one low fee. And with every upgrade you get a year of free maintenance and support just like you did when you first bought the package.

There are times when a district Social Studies Coordinator needs to see all the packages in use in their district. For example an Elementary Map package, a Middle School Package and a High School package.  Here’s a step by step set of instructions to help you do that. As you can see, it’s much simpler on Version 3.x.

Version 3.x:

Just load each package individually. Since the install has a slightly different name for each package, the PC does care how many packages you install. It creates it’s own subdirectory in the Program Files folder based on the package name.

Version 2.x:

  1. Install one package on the PC, preferably in the default location at C:\program files\eMapshop and test to make sure you can display a map from one of the categories.
  2. Create a new folder on the PC for every additional package you wish to add
  3. Copy ALL the files from the C:\program files\eMapshop directory EXCEPT these two: digitalschoolmap.mdb and a folder called Uploaded Files to the new folder you made in step 2
  4. Insert the new additional package DVD into the PC and copy ONLY these files to the new directory you made in step two: digitalschoolmap.mdb and a folder called Uploaded Files
  5. Go to the folder you made in step 2 and right-click on the digitalschoolmaps.exe program. Choose “Create Shortcut”. After you have made the shortcut, drag it out to your desktop, right click on it and choose rename. Then give it the name of the second package you wish to use.
  6. Repeat steps 2 ~ 5 for every additional package you want to add to the PC. Note: if you have already installed all the packages on the network, then all you have to do is create shortcuts to the network locations for each package

Uninstall Tips..
The eMapshop install is relatively easy and straightforward, but the uninstall requires a little extra effort. Here are the steps involved:

  1. Use the Uninstall function on the Control Panel (or “programs and features” under the Vista system)  to uninstall the software
  2. Delete the “eMapshop” Directory under c:/program files/
  3. Delete a file called DigitalSchoolMaps.mdb that may be  found on c:/

Before you get started, let’s just inventory what you’ll need to successfully install the version 2.x on your network. You will need the following:

  • The name of the server where the eMapshop is going. This is usually the name you see in a Universal naming scheme after the //. So for example if you’re used to seeing //servera then the name of your server is servera. The type of server doesn’t make a lot of difference. It could be Windows2003 or 8, Linux or Novell. It could even be as basic as a shared directory on another PC running XP in the same network. It’s the OS on the client that matters and as long as it’s XP,Vista or Win7 or OS X on the Mac you’re good to go.
  • A client to use for the initial install. The eMapshop is never installed directly on the server, it is always installed through a client. It is probably a PC in IT with read/write privileges on the server. If this client is a PC it MUST have .Net 2.0 installed on it. We’ll talk about how to verify that in a minute.
  • A network share ( a drive letter like M: or S:) mapped to a subdirectory on the server. Subdirectories are handy if you want to install multiple packages on one server. For example, you could put a grade level 9~12 package on a subdirectory called eMapshopHighSchool and a K~5 package on a subdirectory called eMapshopElementary. It may be preferable to map the drive letter one directory higher than where you install the executable. This is because server security permissions may block the program from writing to anywhere but a subdirectory of the drive letter that was mapped.
  • Locate the disk in the package that has the NetworkTools directory on it.
  1. Start by prepping the initial install client PC. Most likely, this will be a PC in the IT department. Make sure that this client has .Net 2.0 installed on it and has full read/write/delete privileges for the shared drive. Verify that by going to the command prompt and run the caspolinquiry.bat found in the NetworkTools directory on your install disk. Watch it run. Are all the necessary directories there? Here’s another way to make sure that .Net 2.0 is installed on the machine in question. Look for this directory and file path on the C:\ drive of the PC you are using for the install. C:\windows\microsoft.Net\Framework\V2.0.50727. If not, install .Net 2.0 by running the dotnetfx.exe file from the NetworkTools directory on the Install disk. Once you are sure the the client has .Net 2.0 installed, run the Caspol.bat found in the Network Tools folder. Execute the Caspol.bat from the Command prompt so you can see all its responses. Note: If you are running Win7 you must run the command prompt by right-clicking the cmd executable and choose “run as administrator”. It will stop and ask you for the name of your server. This is the server name for the network share/drive you where you will install the software. Enter just the server name, not the directories on that server where you plan to put the software. After you key that in, you hit ENTER then F6 then ENTER. Then the batch file will execute the Caspol correctly. Watch for caspol to return the word SUCCESS after it runs. Just because it says “Success” does not mean you entered the server name correctly. Verify the name displayed in the lines from the .bat file with the name you intended to enter.
  2. Now you can install eMapshop using the directions that came with the software except that you chose the drive letter of the network share instead of the default c: installation. The install script will also copy all the map files up to the server at the same time. It will also put the eMapshop icon of the desktop on this first client. On a big package, it can take up to 15 minutes to copy all the files from the install DVD or thumbdrive up to your network share.
  3. For all other client workstations, primarily teacher and administrator PC’s, install ArcReader, (unless you’re running the PDF only version) .Net 2.0 (if necessary) and run the Caspol.bat one time on each client as detailed above.
  4. Finally, place shortcut to the executable x:\subdirectoryname\digitalschoolmaps.exe where x is the drive letter of your network share on the teacher’s desktop. And insert the directory on that network share if you have installed it on a subdirectory located on that share.
  5. If you have purchased the optional Klett-Perthes Digital Atlas, new in version 2.3 the client will ask you for the path of the Klett-Perthes executable the first time it runs. This is your opportunity to point the package to any network location where you have installed the Klett package. For this option to work, the digitalschoolmap.mdb file can not be set to read only. (as is the default when installing the package from a DVD) That’s why starting in August 2012, all packages that call for the optional Klett digital World Atlas come on a thumbdrive instead of a DVD. If you copy the thumbdrive to a DVD for any reason, you’ll have to remember to change the file properties of the digitalschoolmap.mdb back to read/write before you run the eMapshop for the first time.

Just map a drive letter to the Windows Server where you’ll install. The type of server doesn’t make a lot of difference. It could be Windows2003 or 8, Linux or Novell. It could even be as basic as a shared directory on another PC in the same network. It’s the OS on the client that matters and as long as it’s XP,Vista, Win7,8, or Win10 you’re good to go.

Here are some common installation issues from version 2. Most of these won’t happen in version 3+.

  • During installation you get an error 2862. This is caused by vestiges of a previous eMapshop ver 2.2 install. Go the “Program Files” directory and erase the eMapshop directory then try the install again.
  • During installation you get an error 2869.
    • Two possibilities here.. First; when you did the Caspol.bat, you entered the servername/subdirectory. Run caspol.bat again and this time enter only the server name when prompted.
    • Or a second possibility is that you did the reverse of the 2862 error above. You deleted the eMapshop directory from the Program Files directory, but did not do an official un-install first. Restore the eMapshop directory, then uninstall the eMapshop from the Control Panel
  • During installation you get this error message: “eMapshop: Unable to create an instance of the DigitalSchoolMaps. DSMInstaller installer type –> Exception has been thrown by the target of an invocation –> That assembly does not allow partially trusted callers.” This is because Caspol either wasn’t run on this installing client or was run against the wrong servername.
  • When firing up the eMapshop on a client (in a network environment), the system throws up a window that simply says “error occurred”. When you click through it, the eMapshop menu appears but it does not have any choices. This is because Caspol either wasn’t run on this client or was run against the wrong servername. Caspol must be successful in order for the eMapshop to access the table where all the menu choices are found.
  • When you click to View a menu choice to view a map and nothing happens, that means the map file in the Uploaded Files directory either isn’t there or was renamed.
    bullet When you choose a map and get an error that reads “Error:: Class not registered (exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG))”. This means that Adobe Reader is not installed on the client PC.
  • If you fire up eMapshop for the first time on a network after installing it from an IT client and you get Error:: Could not find file “Y:\DigitalSchoolMap.xml”, (where Y is the drive letter on the shared drive you mapped) this means you need to map the drive letter one level (or folder) higher. Your shortcut to the .exe for users will just include a little bit longer path. Another symptom of this problem is that you can run the eMapshop from the console of the server, but not from the share.
  • If you fire up eMapshop for the first time and get this error “Error:: Request for the permission of the type ‘System.Data.OleDb.OleDbPermission, system Data, Version2.0.0.0,Culture=neutral,PublicKeyToken=b77a5c591534e089’ ” then you are trying to run the eMapshop without .Net2.0 installed OR… You are running Ver 2.2 on a 64bit processor and a 64 bit OS (that does not work, you need to upgrade to Ver 2.3).
  • On the new Mac OS X Mountain Lion, we have tested the package to be compatible, but if you get an error that says “can not create directory” then you may need to check folder security and rights. Check to see if you can manually create a new folder called eMapshop in the Applications folder. If you can not do that manually, then folder security is your problem.

Yes, users are able to edit the maps. If a teacher chooses to modify or digitally mark-up a map to make it more lesson-specific, they can save the pdf on their local drive or any mapped network shared drive. The PDF’s are read-only so they can’t be corrupted.  The MAC version of our product works in essentially the same way.

A typical installation takes about 15 minutes for one standalone machine or about an hour to put it on a server via an IT client. eMapShop doesn’t bog down local network resources because once the app calls for a pdf to display, all the rendering (zooming, panning & mark-ups) happens on the client.

It eMapShop is completely compatible with Smartboards, but it can also be used with a simple LCD projector or on individual computer monitors.

The menu app and the folder containing all the PDF’s ranges in size from 800MB for Elementary packages to 1.5GB for High School and Junior College packages. The folder can be stored either on your building server or on selected teacher laptops. The menu app can be “pushed” to individual desktops using whatever software you currently use to control apps on all the PC’s you support, or included in a system image for distribution to every machine in your building (or district if you have a county-wide license).

eMapShop runs under Windows XP, Vista, Win7, 8 and 10. We have a different app that runs on Mac OS X. It doesn’t need a fast processor either. It runs just fine on an 850mhz processor. The package really relies on two apps. The first is a small app that presents a simple, table-based menu with maps and categories to help the teacher quickly choose the right map for the lesson. The second is some app like Adobe Reader (or Acrobat DC) which is very likely already loaded on every PC in your district.

We are currently developing a web-based version that will run on Chromebooks. This version is scheduled to release in 2017.